Dear Customers,
First and foremost, we would like to extend our sincere gratitude for your continuous support and trust in IV Markets. We are delighted to announce that our brand name will officially change from IV Markets to STARTRADER starting from September 1st, 2023, based on the platform time (GMT+3).
This rebranding has been carefully considered and approved under the supervision of the FSA (Seychelles Financial Services Authority). It reflects our unwavering commitment to excellence and our determination to provide you with an enhanced trading experience and professional services.
In this notice, we look forward to sharing with you the detailed information regarding the brand change:
Brand Name Change: In order to better fulfill our mission, vision, and service commitments, regulatory authorities have approved the change of our brand name from IV Markets to STARTRADER. This adjustment represents our dedication to enhancing service quality and user experience, marking a pivotal step towards our brighter future.
We will be carrying out the brand name change on our website in a phased manner to ensure that your investment process remains uninterrupted.
Website Content Change: In the first phase, we will be changing the brand name on the IV Markets official website (ivmarkets.net) to STARTRADER. This process will not affect your account, funds, trading activities, or any related information. You can continue using your existing account for investing without the need to take any additional steps.
Domain Name Change: After the completion of the first phase, our domain name will continue to appear as ivmarkets.net. We will inform you via email in advance once we have confirmed the change of the domain name to startrader.com. Following the confirmation, the domain name change will be implemented.
Our Commitment: Your investments are of great value to us, and your satisfaction is our highest priority. We are dedicated to ensuring that you can seamlessly continue to enjoy our trading services throughout the entire period of the brand name change.
During this transformative period, we deeply appreciate your attention and expectations. We are fully committed to ensuring that the process of changing our brand name has minimal impact on your investment experience. Should you have any questions, or suggestions, or require additional information, please don’t hesitate to reach out to our customer service team at [email protected]. Kindly take note that starting from September 1st (GMT+3), our official email address will change to [email protected].
Once again, thank you for your ongoing support and understanding. We eagerly anticipate the shared experience of embarking on a new chapter with STARTRADER, striving to provide you with a refined investment journey.
Best regards,
Your IV Markets Team
Ref: IVM 2023-037